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Customer Service Training Calendar


ASBDC Lead Center

To register for any of the following programs, contact the ASBDC Lead Center at 1-800-862-2040 or 501-683-7700 or click on the Register Now button to register online.

The Essentials Of Customer Service
Thursday, June 05, 2008
1:00 p.m. - 4:00 p.m.
1210 Ricebelt Ave. Hwy 165
De Witt
Cost: $20

Seminar Highlights: Great customer service is not only a cost-free marketing technique, but it can set your business apart from your larger competitors. In this seminar, participants will learn what inhibits good customer service and how to prevent it, how to transform an unhappy customer into a loyal one, and how to reward good customer service in your business.

Speaker: ASBDC Representative

Cosponsor: Phillips Community College - DeWitt

 

ASU Jonesboro SBDC

To register for any of the following programs, contact the ASU Jonesboro SBDC at (870) 972-3517 or click on the Register Now button to register online.

Remarkable Customer Service
Tuesday, July 29, 2008
1:00 p.m. - 4:00 p.m.
2905 King Street
Jonesboro
Cost: $30

Seminar Highlights: Any business can provide basic customer service, but not every business owner wants or has the knowledge to get to the next level - exceeding your customer's expectations. In this program you will learn what it takes for employees to work as a team to deliver service that will keep your customers coming back again and again.

Speaker: Susan Glasgow, ASU SBDC Training Coordinator

Cosponsor: EAPDD; Jonesboro Regional Chamber of Commerce

 

SAU Magnolia SBDC

To register for any of the following programs, contact the SAU Magnolia SBDC at (870) 235-5033 or click on the Register Now button to register online.

Exceptional Customer Service
Tuesday, June 17, 2008
5:30 p.m. - 8:30 p.m.
Ashdown
Cost: $30

Seminar Highlights: Any business can provide basic customer service, but not every business owner wants or has the knowledge to get to the next level - exceeding your customers' expectations. In this program you will learn what it takes for employees to work as a team to deliver service that will keep your customers coming back again and again.

Speaker: Felicia Bozeman, SAU SBDC Training Coordinator

Cosponsor: CCCUA/SBAE and Little River Chamber

 

Exceptional Customer Service
Tuesday, July 08, 2008
5:30 p.m. - 8:30 p.m.
Camden

Seminar Highlights: Any business can provide basic customer service, but not every business owner wants or has the knowledge to get to the next level - exceeding your customers' expectations. In this program you will learn what it takes for employees to work as a team to deliver service that will keep your customers coming back again and again.

Speaker: Felicia Bozeman, SAU SBDC Training Coordinator

Cosponsor: CABS

 

 

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The Arkansas Small Business Development Center is funded in part through a cooperative agreement with the U.S. Small Business Administration through a partnership with the University of Arkansas at Little Rock College of Business and other institutions of higher education. All opinions, conclusions or recommendations expressed are those of the author(s) and do not necessarily reflect the views of the SBA. It is the goal of UALR to eliminate discriminatory harassment and to promote equal opportunity regardless of race, gender, color, national origin, sexual orientation, age, religion, veteran’s status, or disability.