http://asbdc.ualr.edu/training/customers.asp This calendar of small business customer service training events is a service of the Arkansas Small Business Development Center. The Arkansas SBDC is a partnership among the University of Arkansas at Little Rock College of Business, the U.S. Small Business Administration, and other Arkansas institutions of higher education. en-us Small Business Copyright 2008 UALR Arkansas SBDC. All rights reserved. tmlee1@ualr.edu tmlee1@ualr.edu 60 http://asbdc.ualr.edu/rss/asbdc_admin_logo.gif http://asbdc.ualr.edu/ http://asbdc.ualr.edu/training/customers.asp#61010-2008-0067 Great customer service is not only a cost-free marketing technique, but it can set your business apart from your larger competitors. In this seminar, participants will learn what inhibits good customer service and how to prevent it, how to transform an unhappy customer into a loyal one, and how to reward good customer service in your business. http://asbdc.ualr.edu/training/customers.asp#61040-2008-0105 Any business can provide basic customer service, but not every business owner wants or has the knowledge to get to the next level - exceeding your customer's expectations. In this program you will learn what it takes for employees to work as a team to deliver service that will keep your customers coming back again and again. http://asbdc.ualr.edu/training/customers.asp#61050-2008-0039 Any business can provide basic customer service, but not every business owner wants or has the knowledge to get to the next level - exceeding your customers' expectations. In this program you will learn what it takes for employees to work as a team to deliver service that will keep your customers coming back again and again. http://asbdc.ualr.edu/training/customers.asp#61050-2008-0041 Any business can provide basic customer service, but not every business owner wants or has the knowledge to get to the next level - exceeding your customers' expectations. In this program you will learn what it takes for employees to work as a team to deliver service that will keep your customers coming back again and again.