Understanding the rules of international trade finance is crucial to any business interested in exporting. Export University, a series of courses designed to help U.S. companies develop international sales skills, is offering...

Offering free stuff - such as reward coupons, discounts and one-free-with-10 punchcards - is a time-honored way for businesses to "buy" customer loyalty. For a small business with thin margins, however, those rewards erode th...

Your business has impressive customer service, great word-of-mouth, healthy profit margins and a well-designed branding and marketing campaign. So what can go wrong? Often, it's the operational and management details that can...