Arkansas Small Business and Technology Development Center

University of Arkansas at Little Rock - College of Business
Donald W. Reynolds Center for Business and Economic Development
2801 S. University / Little Rock, Arkansas 72204
Phone: (501) 683-7700 Fax: (501) 683-7720

E-Commerce Assessment Tool

Submit this short quiz and receive an immediate FREE online report assessing your company's readiness to engage in Internet commerce. View a sample report

Business Information to Appear on Report

Company Name:
Zipcode:

Must enter a valid US/Canadian zipcode or you will be returned to this page.
Privacy Statement

Product Readiness

1. Is this goods or service?	Goods Service
2. Can the product be delivered over the Internet?	Yes No
3. Is your product costly to deliver over long distances?	Yes, very Yes, moderately No
4. Is any special training required to assemble, install, or operate your product?	Extensive Some None
5. Does your product require any special technical support or after-sale service?	Extensive Some None
6. Can your product tolerate harsh or widely varying environmental conditions?	High Some Low
7. Would you be willing to adapt your product to better suit the Internet market?	Willing Neutral Unwilling

Market Readiness

8. Are you a well known company?	National Brand Regional Brand Known locally Unknown
9. How aggressively do you advertise and promote your product?	Weekly ads Monthly ads Seasonal ads None
10. Has your company received any unsolicited inquiries via E-mail?	A few per week A few per month A few per year Never
11. Do any of your managers or sales staff have Internet marketing, direct response marketing or sales experience?	Considerable Some Little None
12. How regularly do you conduct market research and planning activities?	Regularly A few times Never
13. How large is your current market?	International National Regional Local
14. How is your product sold?	Sales force & retail / distributors Retail / distributors only Sales force only No sales network

Business Systems Readiness

15. Do you have a written business plan?	Yes No
16. Do you have a merchant account for processing credit cards?	Yes No
17. Can you promptly fulfill any new Internet orders for good or services?	Yes Maybe No
18. How would you handle any new or additional Internet business within your organization?	Assign staff Hire new staff Create Internet department
19. Is your top management committed to the Internet as a new or expanded area of activity?	Strongly Somewhat Little
20. How much per year could you afford to spend on Internet development?	$1K - 2K $500 - 1K < $500
21. How long are you willing to wait to achieve acceptable Internet results?	< 6 months 6 months - 1 year 1-2 years

Human Resources Readiness

22. What percentage of employees have E-mail?	100% 51-99% 1-50% None
23. What percentage of employees have full Internet access?	100% 51-99% 1-50% None
24. Do you or your employees know how to create and/or change a web page?	Yes No
25. Do you or your employees know how to transfer files using file transfer protocol (FTP)?	Yes No

The Arkansas Small Business and Technology Development Center is funded in part through a cooperative agreement with the U.S. Small Business Administration through a partnership with the University of Arkansas at Little Rock College of Business and other institutions of higher education. All opinions, conclusions or recommendations expressed are those of the author(s) and do not necessarily reflect the views of the SBA. It is the goal of UALR to eliminate discriminatory harassment and to promote equal opportunity regardless of race, gender, color, national origin, sexual orientation, age, religion, veteran's status, or disability.